To support their growth journey, Multitasking transitioned from a solution that required extensive manual work to a more automated and scalable process with Nettailer. But what impact has the switch had on their business? We sat down with Elin Parkheden, Senior Account Manager at Multitasking, to hear more about their journey. 

Elin, tell us a bit about Multitasking?

"We provide IT infrastructure solutions for businesses and the public sector, including advanced cloud services and efficient device management. Our goal is to deliver professional and personalised IT support while building long-term relationships with our customers.”

What challenges led you to Nettailer?

"We previously had an e-commerce solution that worked but lacked distributor integrations, leading to a lot of manual work. Having worked with Netset before, I suggested we try Nettailer because of its direct integration with distributors and the automatic provision of product content."

What makes Nettailer the right fit for Multitasking?

"Where we are today, we want to grow—and Nettailer helps us do that. Its integrations with distributors and automated features are key to our progress. It minimises errors in manual processes and ensures smooth order handling since we have access to all pricing and stock data in one place. This frees us to focus on building relationships with our customers instead of managing repetitive tasks."

How has the collaboration with Netset been?

"It’s been great, both from my past experience and throughout this process. The team is incredibly supportive, explains things clearly, and is always there when needed. We’re glad to have a reliable partner who’s invested in our growth."

What's next for Multitasking?

"Automation is essential for simplifying processes, making multitasking easier for us, our friends, and customers by streamlining our workflows."

_____

Interested in learning more? Visit Multitasking here, or contact us today to find the right fit for your business.